EncorePro 500 Series: Elevating Contact Center Communication with Smarter Headsets
Updated: Apr 24
The EncorePro 500 Series headsets come in different models, each with unique features. The USB model comes with built-in USB-A and USB-C connectors, making it easy to connect to different devices. Meanwhile, the QD model offers full backwards compatibility for legacy equipment and utilizes Poly Quick Disconnect technology for seamless switching between devices. For those using Microsoft Teams, there's a model specifically designed for a full native Microsoft Teams experience.
The EncorePro 510 and 520
The EncorePro 510 and 520 are entry-level headsets in the EncorePro 500 series. They are both lightweight and comfortable, making them suitable for all-day use in contact centers or offices. The headsets feature noise-cancelling technology, which helps to block out background noise and ensure clear communication.
The headsets also come with a flexible boom, allowing users to position the microphone for optimal sound quality. The EncorePro 510 and 520 are designed for users who need a reliable and cost-effective headset for everyday use.
The EncorePro 515 and 515-M
The EncorePro 515 and 515-M are mid-range headsets in the EncorePro 500 series. They offer a flexible boom for easy microphone positioning and wideband audio for clearer conversations. The headsets are also designed with a focus on comfort, featuring an adjustable headband and foam ear cushions. The EncorePro 515-M is specifically designed for use with Microsoft Teams, making it a great choice for organizations that use Teams as their primary communication platform.
The EncorePro 525 and 525-M
The EncorePro 525 and 525-M are mid-range headsets in the EncorePro 500 series. They offer all the features of the EncorePro 515 and 515-M, with the added benefit of premium nylon composite materials for added durability. The headsets also have an adjustable fit, allowing users to find the perfect fit for all-day comfort. Like the other headsets in the EncorePro 500 series, the 525 and 525-M feature a flexible boom for easy microphone positioning and wideband audio for clear communication.
The EncorePro 525-M is designed specifically for use with Microsoft Teams, making it a great choice for organizations that use Teams for collaboration and communication.
The EncorePro 530
The EncorePro 530 is a high-end headset in the EncorePro 500 series, designed for professionals who demand the best in terms of sound quality and comfort. It features a sleek and modern design, with advanced noise-cancelling technology that helps to block out background noise and ensure clear communication. The EncorePro 530 also offers wideband audio, which allows for richer and more natural sound during conversations. The headset has an adjustable fit, making it comfortable for all-day wear, and a flexible boom that allows for easy microphone positioning.
The EncorePro 530 is a great choice for professionals who need a reliable and high-quality headset for use in busy office environments or contact centers.
The EncorePro 540
The EncorePro 540 is a convertible headset in the EncorePro 500 series, which means it can be worn in multiple ways depending on user preference. It features a unique design that allows it to be worn as either a traditional over-the-head style or behind-the-head style, making it a versatile choice for professionals who need flexibility in their communication devices.
The EncorePro 540 also offers noise-cancelling technology to block out background noise and wideband audio for clearer conversations. It has an adjustable fit and comes with multiple earpiece options, including foam and leatherette, to provide maximum comfort for all-day wear. With its flexibility, comfort, and superior sound quality, the EncorePro 540 is an excellent choice for professionals who need a high-quality headset that can adapt to their working environment.
The EncorePro 545
The EncorePro 545 is the top-of-the-line headset in the EncorePro 500 series, designed for professionals who require the very best in terms of comfort and sound quality. It offers all the features of the other headsets in the series, such as noise-cancelling technology and wideband audio, but also includes an ultra-soft ear cushion for exceptional comfort during extended wear. The headband is also adjustable, allowing users to find the perfect fit for their head size and shape.
The EncorePro 545 is made with premium materials, ensuring durability and longevity even in high-use environments. Overall, the EncorePro 545 is a top-quality headset that provides superior sound quality and comfort for professionals who need the best of the best.
Optimized for Exceptional User Experience
With Poly QD headsets, you can enjoy a superior user experience with optimized audio quality, durability, and user-friendliness. These headsets feature intelligent headset recognition that dynamically tunes audio performance to your headset, ensuring crystal-clear call clarity. Additionally, the EncorePro 500 USB headsets come equipped with clearly-displayed buttons on the inline control for holding or answering calls. The buttons are also recessed to prevent accidental activation. Another useful feature is the single audio/video hold button, which simplifies call management even further.
Future-Proofing with Flexible Connectivity Options in the EncorePro 500 Series
The EncorePro 500 series offers flexible and future-proof connectivity options, ensuring support for hybrid working environments that use both new and legacy equipment. Whether you need QD models for unlimited compatibility with Poly digital adapters or USB models with full USB-A and USB-C access right on the cable, the EncorePro 500 series has got you covered. With this series, it is radically easier to keep both new and legacy equipment in the mix, providing greater flexibility and adaptability for your communication needs.
Enabling Easy Hybrid Working for Contact Centers
With the EncorePro 500 series, taking calls from home or the office has never been easier. These smart digital headsets are designed to connect to your PC and provide seamless integration with Microsoft Teams, allowing your contact center to work from anywhere. Whether you're in the office or working remotely, the EncorePro 500 series ensures that you have everything you need to stay connected and productive. With the flexibility and convenience offered by these headsets, hybrid working has never been easier for contact centers.
Here are some frequently asked questions (FAQ) about EncorePro 500 series
Q: What is the EncorePro 500 series?
A: The EncorePro 500 series is a collection of advanced headsets designed for use in contact centers and other professional environments. These headsets offer a range of features, including noise-cancelling technology, wideband audio, and premium comfort and durability.
Q: What are some of the key features of the EncorePro 500 series?
A: Some of the key features of the EncorePro 500 series include noise-cancelling technology, which helps to block out background noise for clearer calls, wideband audio for more natural-sounding conversations, and premium comfort and durability for extended use.
Q: What types of headsets are available in the EncorePro 500 series?
A: The EncorePro 500 series includes a range of headsets to suit different needs, including QD models for use with digital adapters, USB models with USB-A and USB-C connectivity, and Microsoft Teams models for seamless integration with Teams software.
Q: Can the EncorePro 500 series be used for remote working?
A: Yes, the EncorePro 500 series is designed to support remote working and hybrid working environments, allowing users to take calls from anywhere with a PC connection.